Terms and Conditions
Last updated: 25-12-2025

Welcome to On Road Mechanics. By accessing or using our website https://onroadmechanics.com and our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our website or services.

1. Definitions

“We”, “Us”, “Our” refers to On Road Mechanics, Dubai, UAE.
“You” or “Your” refers to the user or customer accessing the Website or using our services.
“Website” refers to https://onroadmechanics.com
“Services” refers to roadside assistance and on-site automotive services provided by On Road Mechanics.

2. Use of the Website

You must be at least 18 years old or the legal age in your jurisdiction to use our services.
You agree to use the Website and Services only for lawful purposes and in compliance with these Terms.
Unauthorized use, including hacking, data mining, or misuse of the Website, is strictly prohibited.

3. Services Provided

On Road Mechanics provides roadside assistance and related on-site car services in Dubai and surrounding areas. The availability and scope of services may vary based on location, vehicle condition, and circumstances. Specific service details will be confirmed at the time of request.

4. Payment Terms

All payments for services must be made at the time of booking or upon service completion unless otherwise agreed.
Prices displayed or communicated are subject to change without prior notice.
We accept payments through approved and secure payment methods as communicated at the time of service.

5. Cancellations and Refunds

Cancellation policies may vary depending on the type of service and will be communicated at the time of booking.
Refunds may be provided at our discretion if a service is not delivered as agreed or cannot be completed due to operational reasons.

6. User Responsibilities

You agree to provide accurate and complete information when requesting services.
You must ensure your vehicle is accessible and located in a safe place for our technicians to perform the service.
You agree to cooperate with our staff during service delivery.

7. Limitation of Liability

On Road Mechanics shall not be liable for delays, failures, or damages caused by factors beyond our control, including traffic, weather, or third-party actions.
To the maximum extent permitted by law, we are not responsible for any indirect, incidental, or consequential damages arising from the use of our services.

8. Intellectual Property

All content on the Website, including text, graphics, logos, and images, is the property of On Road Mechanics or its licensors and is protected by applicable laws.
Unauthorized reproduction, distribution, or use of this content is prohibited.

9. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use your personal data.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, policies, or services provided by these external sites.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will become effective immediately upon posting on this page. Continued use of our Website or services constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

On Road Mechanics
Address: 21 Building C Satwa, Dubai, UAE
Email: assist@onroadmechanics.com
Phone: +971 52 898 7417
Website: https://onroadmechanics.com

Thank you for choosing On Road Mechanics. We are committed to keeping you safe and supported on the road.

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